My SNES troubleshooting workflow for “black screen of death” systems

SPOILER ALERT: They ALL have dead CPUs.

SPOILER ALERT: They ALL have dead CPUs.

I have dozens of these black screen systems. I have a basic flowchart for troubleshooting all SNESes in my head. It’s simple and progresses from the easiest fixes to the most difficult. But I’ll spoil it and reveal ahead of time that they almost all have dead CPUs that need to be replaced. It’s never the easy stuff.

The first steps are disassembly and cleaning the housing. Of course, the latter doesn’t fix anything, but time is money, and by cleaning the housing first I can leave it to dry while I work on the motherboard itself.

Step one is to clean the cartridge slot with a toothbrush and 91% alcohol. 99% is better but it’s more expensive and harder to find. 91% is good enough. Most folks recommend wrapping a credit card in a cloth, dipping it in alcohol, and then inserting and removing it repeatedly to clean the cartridge slot, but I’ve never understood this method at all. I don’t understand how that could possibly be very effective. A toothbrush seems like the obvious answer to me. For one thing, with the credit card and cloth method you’re only cleaning the removable top part of the connector, which is completely pointless if you don’t also clean the pins beneath it that are soldered directly to the board. For RGB, APU, and 1CHIP models I suppose the credit card method may be all right, since you can’t just lift the connector off on those. But a toothbrush just seems like a far better method to me. You need to use serious elbow grease when cleaning these things, and there’s no way to put the kind of force necessary behind your scrubbing if you’re just using a credit card wrapped in cloth.

Of course, rather than clean it, it’s faster to just grab a known working cartridge slot connector to test the system quickly. Keeping one handy saves time.

It's pointless only cleaning the removable top part of the cartridge connector if you don't also clean beneath. How would you possibly clean a system like this with the credit card method?

It’s pointless only cleaning the removable top part of the cartridge connector if you don’t also clean beneath. How on earth could you possibly clean a system like this with just the credit card method?

Cleaning beneath the connector is very important. If someone spilled something on the console long ago, you have to consider where gravity would have taken it. Soda spilled on top of the console wouldn’t have just sat on the top removable piece of the connector for all those years, so it’s rare to find much corrosion on the removable part. Any liquid spilled on top of the system would have run down through the connector and settled on the pins beneath. That’s why you tend to find rust and corrosion on these pins. Sometimes they look all green, like the Statue of Liberty. I scrub these with a brass brush to remove any corrosion, then clean them off with a different toothbrush and some cotton swabs. Deoxit is also good to use here.

Knowing how gravity works allows you to predict this before you even fully disassemble the console.

Knowing how gravity works means this kind of result is predictable.

At this point you can test the system. If it works, great. You’re done. But the premise here is that these simple things usually don’t work. Most consoles don’t have so much corrosion, so, while cleaning is always a good idea for sanitary reasons, it rarely actually fixes anything. Ordinary dust and dirt won’t stop the console from reading games. So let’s move on to the next step in my flowchart.

If you hold the reset button on a working console while powering it on with a game inserted, you get a black screen until you release the button. The idea here is that if the reset button is very dirty (again, think spilled soda) then it can be stuck in the activated position, causing the same symptoms as if it were actually being held down. I’ve never actually seen this personally, but it’s an explanation that makes a lot of sense to me, so it has a place in my flowchart and I always first try cleaning the reset button with a toothbrush and a bit of alcohol. If it seems sticky I temporarily desolder and remove it just for testing. It never turns out to be the culprit, but it’s pretty quick to remove so it’s not much of a waste of time.

C62 and the reset button.

C62 and the reset button.

C62 is a small 2.2µF capacitor right above the CIC chip, near the reset button. I’m told that if this is bad it has basically the same effect as holding the reset button down, resulting in a black screen on all games. Again, I’ve never actually come across a system where this had happened, but it’s an easy thing to replace, so I sometimes try replacing it if it looks funny. It has never fixed anything for me though.

I’ve seen this next thing once and only once. Since it happened once though, it does have a place in my flowchart, since I suppose I could come across it again.

I flip the board upside down and do a visual and tactile check of the solder joints on the bottom of the cartridge slot. When I say “tactile” what I really mean is that I press on them one at a time with my fingers to see if they’re cracked. It doesn’t hurt to quickly reflow them all. It almost never fixes anything, but it can help you eliminate the cartridge slot completely as a possibility. If you are an insane person you can get a multimeter, connect the top removable connector, and then check each pin on the bottom of the board for continuity with the corresponding pin inside the removable connector. This is a colossal waste of time though and you should only do this if you are a masochist. Even with a third hand tool, you’ll nudge the board constantly, your hand will slip, you’ll drop one of the probes, you’ll lose count of which pin you were at and have to start over and you will want to off yourself in no time. Besides, you really don’t need to test. It’s never the cartridge slot that causes these issues. When it comes to the cartridge slot, if everything looks good, it is good. The one time I had a system where this sort of thing was an issue, the solder joint was so badly cracked on the underside of the board I could wiggle it with my finger. If something is wrong it will be obvious.

Next is to check for broken traces. There are no shortcuts here. You just need a jeweler’s loupe and a lot of time on your hands. What I’ve learned from experience though is that you shouldn’t waste your time on this step unless you have good reason to suspect there will, in fact, be some broken traces. Basically that means if you have a system that had liquid damage or was in a very damp, wet, humid, or dirty environment you may want to spend some time looking at it carefully under magnification. So if you open it up and find lots of rust or dead bugs, it may actually have some broken traces. But if you open it and it’s nice and clean, don’t waste your time. Unless, of course, someone else worked on it prior to you. If that’s the case, you should absolutely check for broken traces, scratches, lifted solder pads, and that sort of thing, since you never know what the last guy may have done to it.

If the system is an SHVC model, yes, you can try swapping out the sound module. Some games will give a black screen if the sound module is disconnected or bad. But many games actually load to the first screen and freeze when the sound module is bad or disconnected, so if you’re using a game like that and you get a black screen, don’t waste your time, since it’s not the sound module. An Everdrive will load and display the contents of your SD card even with a bad/disconnected sound module. If you try to run a ROM, it’ll freeze.

An Everdrive, by the way, is something that can be very helpful when you’re not quite sure of the extent of the problem. Some systems may give a black screen on most games, but display garbled graphics on another. Still others give a black screen on 9 out of 10 games but might play one specific game just fine. Those consoles may have hope. To help understand the extent of the problem a bit better I see if it’ll read an Everdrive. If it reads the Everdrive and loads the burn-in test rom, I run it and see what it says. These black screen systems may not read any retail games, but sometimes they do read the Everdrive, though it doesn’t always actually load up fully. It often crashes when trying to display the contents of the SD card. But if it does load and I can get the burn-in test rom to run, it usually is very straightforward and simply says, “CPU —— FAIL”. That’s about as clear-cut an answer as it gets. Almost all the failures are CPU-related, but occasionally you do see some VRAM problems. Those are nice since you can easily grab the VRAM from another console. There’s also plenty of space between the pins so soldering them in is easy. But I’ve only seen bad VRAM two or three times and those had all been worked on previously. I don’t think the VRAM is typically prone to failure. Normally it’s a CPU problem.

At this point the only thing left is to replace the CPU. That’s not as hard as it sounds if you have hot air rework equipment. It’s very easy to remove the old CPU, but you do need to be moderately good at soldering to put in the new one. I usually end up with a few solder bridges at the end that need to be fixed. The hardest part though is locating a good CPU. The reason I have dozens of dead black screen SNES boards is because I have no good CPUs to put in them. Most, I’m sure, would work fine with a new CPU, but the trouble is that there’s nowhere to get them. I found a few IC dealers online that claim to have a small quantity in stock, but they are asking such high prices it would actually be cheaper to buy working SNES consoles for the CPUs than to buy from those bloodsuckers. When I get really badly water-damaged or otherwise screwed-up boards I take the CPUs. Sometimes they’re bad, too. But occasionally they’re good and I can revive one dead system from my stack. It always feels good. Plus I end up producing some unique SNES consoles like 1990 SHVC boards equipped with the later (and much more resilient) “S-CPU B”, which was normally only found in the GPM-02, RGB, and APU motherboard revisions.

Don't worry. I didn't cannibalize a working RGB board. It had been eaten up by roaches and was totally beyond repair with broken traces all over and the solder mask peeling up on the back.

Don’t worry. I didn’t cannibalize a working RGB board. It had been eaten up by roaches and was totally beyond repair with lots of broken traces and the solder mask peeling up all over the place.

29 thoughts on “My SNES troubleshooting workflow for “black screen of death” systems

  1. Hi how desolder ic cpu, how much temp in needed? For the icdont broken or burn

  2. I use a cheap hot air rework station. I set the heat gun temperature to about 350°C and point the nozzle at one corner of the chip. I then move it around the perimeter of the chip for about 45 seconds to a minute until the solder on all the legs is molten. Then I quickly lift it off the board with some tweezers while all the solder is still melted.

  3. Thanks bro, this Weekend i do these with all snes broken (all is SNS-RGB-02 Model )

  4. What would you charge to repair a SHVC-CPU-01 if I could beg you to do it? Mine I bought new back in 1992, but it started the Black Screen of Death back in 2007 and has been in a box ever since. I recently got it back out and took it apart. Everyone online said to clean the connector top and underside, I did all that with 90% rubbing alcohol, but nothing really changed. Most of the time it’s just a black screen with no audio. Sometimes I will get some graphical glitches in the way of bars, but every once in a while I get this sad song with Super Mario World. You can see it here. https://youtu.be/FBr5dJMo_dc.

    Anyway, could I beg you to fix mine. Name a fair price and I will send it to you. You seem to be the only person that actually knows how to fix this when it’s not just a dirty cart slot. Feel free to email me.

  5. Hmm… from your video and description it definitely sounds like your board has a bad CPU. I do have two or three good CPUs at the moment so I could install one in your board. But I have a few concerns. First is that it sounds like the system has some sentimental value to you. The main reason I don’t offer a repair service is because I don’t trust myself enough to work on someone else’s property. There’s always the slim risk that I could screw up and damage something.

    But in this case the main issue is that it’s not worth the money in my opinion. The way I see it, the CPU is basically worth the same as an entire console. You can get clean, undamaged boards with bad CPUs for next to nothing on eBay, but it’s very hard to get spares of the CPU itself. Usually the CPU is the only thing needed to have a complete working system. The only time I get spare CPUs is when I salvage them from motherboards with very severe liquid damage that would be too impractical to repair.

    What I think is a more affordable solution would be if you just bought a replacement SHVC-01 motherboard and installed it into your original housing. You could either get one on eBay pretty cheaply by buying a console with cracked housing or I could sell you one that I’ve tested.

    If you prefer to have your original motherboard repaired though, I’d be willing to do it but I’d have to charge around $40 since it would mean I’d have one less CPU to install into a system that I would have sold. You would pay to ship the item to me, but the return shipping would be included in the $40. I also have to warn you that if I repaired your board I’d probably have to replace your original CPU with a CPU-B from a later revision, since that’s what I have at the moment.

    If you’d like to either buy a good board or have me repair yours you can email me.

  6. Excelent article. I have a SNES with black screen problem. But it acts strangely. Neither game run, but with few exceptions.

    The flash cart from tototek display his menu when has more than 1 game installed on it. I can chose the game with gamepad but after pessing start I have a black screen or some screen flickering.

    other cartridge with strange behavior is the Satelaview cart. The program run, I have the fliping Nintendo Logo with music but I can’t start anything.

    Why these carts display something while all other game simply show black screen ?

  7. The CPU is probably failing, but maybe it’s not totally dead yet. I don’t have a Tototek flash cart, but I’ve had the same issue with an Everdrive on consoles with bad CPUs. They’ll sometimes boot to the Everdrive menu but then freeze when you try to load a game. It kind of makes sense to me, since the flash cart menu is very simple compared to a real game.

    With a bad CPU, just about anything is possible. Sometimes you’ll even find consoles that run some games perfectly, but others may not run at all or might freeze or have glitches. I once had a console that ran every game I tested perfectly except for Street Fighter II. The only problem was that hadoukens and other projectile attacks were invisible and would go right through the character without causing damage. I was reluctant to replace the CPU on that one to fix it, since it was such a funny issue. But sure, enough, after replacing the CPU it was fixed.

    Someone with more knowledge about semiconductor manufacturing might have more insight on why sometimes the CPU fails entirely, and why other times it runs some carts with glitches, but the explanation I’ve heard that seems to make sense is that the bond wires in the CPU simply break or disintegrate. So if the problem isn’t too severe yet, some games may partially run.

  8. Great workflow! I stumbled across this post while looking for answers to my SNES issue. I would be grateful for your input if you have a second to check it out. Rather than writing a novel here, I posted about it on my family blog. A description, pics, and a video of the issue are all there. Thanks again for the great article!

    Blog post: http://www.lakeviewcrew.com/?page_id=3860

  9. Wow, that’s a weird issue you’ve got there. I really don’t know what would cause it. You have CPU-B in that console and since you said there don’t seem to be any game logic problems, I’d speculate that PPU1 is bad, but that’s really just a guess. I don’t know if there’s any truth to this or not, but I find it less likely for PPU2 to fail when it’s a later revision of the chip, like S-PPU2 C. In fact, I don’t remember ever seeing PPU2 rev C fail. But that could just be coincidence, since I don’t see that many failed PPU2s anyway.

  10. Thanks for checking it out. I’ll start poking around PPU1 and see if I can find anything. Hopefully just some bad traces around that area. Thanks again for the help!

  11. Took your advice on desoldering ICs from the comments above. A hot air rework station and tweezers worked like a charm. Thanks for that. Any tips or tricks on soldering in the replacements? Those pins are super small!

  12. I have a SNES PAL-version 1992 SNSP-CPU-01. I replaced the capacitors I was able to play Terranigma and surprised to see data was still intact. but when pressed reset button got some black screen with yellow distorting lines , soldered out reset button to measure it properly (it is working fine) and soldered it back on, now ignoring this just played the game a few times but black/yellow screen came at random but only with RF- cable on a CRT television, note the AV-cable from nintendo itself just give a no signal sign.
    this was at my dad’s home because he is a retired technician. Back home I use a Samsung HDTV monitor
    also only works with the RF-cable. to make sure problem was not with cartridge i started a new data file and played the game for about 30 minutes without screen crashing. Next morning i turned on SNES could see the game loading then black screen telling me weak or no signal. So back to square-one because if not capacitors I do not hope it is one of the chip-sets on the motherboard because that would mean my SNES is at his end. So do you have a clue on what is next to fix or is it just end of story for my SNES?

  13. Wow, I’m really sorry but I’m not sure what would cause that other than maybe some damaged traces somewhere. I’ve never seen that problem before. Sometimes I get consoles that don’t work via RF but work fine using the multi-out, but I don’t think I’ve ever seen one like yours with the problem the other way around. If you don’t see any obvious broken traces, then honestly I’d probably just replace the whole motherboard if I were you.

  14. I have a SNS-CPU-GPM-02 SNES that I bought a last year. It’s in really good condition and I’ve been buying up games on eBay (over 20 so far) and they have been working perfectly fine for the most part. Unfortunately, I have found a few games that don’t work on my system. I have 1 that stops working after I get past the main menu, 1 that just plays the intro music and shows a black screen when I turn the power on, and 1 that produces nothing at all. I’ve had the chance to try these cartridges in other SNES consoles, and they all work, so I’m confident that the problem is in my SNES but I just can’t figure out the specifics. Ever encountered this sort of thing before? What could the problem be?

  15. It’s possible if just one or two pins are dirty you might have a situation where the system plays most games fine but hangs on just a few particular games. I had a system recently that worked fine with almost all of my games but would hang on the “Nintendo” logo when I tried to play Super Mario Kart. When I looked closely at the cartridge slot using a flashlight I noticed a tiny bit of green corrosion on just one pin. After scraping that away and cleaning the slot again with some isopropyl alcohol the problem was solved. If you have a known working console you could also check if the cartridge slot is the problem by swapping over the removable part of the cartridge slot from the good console to the bad one.

    Having said that, some earlier GPM-02 boards have CPU-A inside. If yours has CPU-B, then I’d assume the issue is a cartridge slot problem. But if yours has CPU-A, then it’s possible the issue could be due to a bad CPU. It’s not uncommon for systems with partially failed CPUs to play some games fine but have problems with others. That’s why I hate testing SNES systems with the older board revisions. I have to test them with about a dozen games before I can be reasonably sure the CPU is okay.

    I actually had an SHVC board once that played all games fine but the Street Fighter II Turbo title screen logo was garbled. The rest of the game played and looked fine though. I replaced both PPUs and it didn’t help. I replaced the CPU and the issue was solved. It’s amazing the variety of problems a bad CPU can cause. Everything from issues so minor you might never notice them all the way to “black screen of death”.

  16. Mine does indeed have the CPU-A chip. I was kind of afraid you would say that it might be the problem, because I am not suited or equipped at all to replacing even a normal microchip, let alone these surface-attached ones. Hopefully I can find something wrong with the connector that I can fix. Thanks for the feedback.

  17. Thanks for this helpful post. It’s most disheartening to think my childhood SNES is dead. I tested the voltage on the power supply, and it’s putting out 13v. The voltage on the power regulator is 11in and 4.9 out. I cleaned the cart connector, but overall the system is really clean. No yellowing, even. I’ll have to start looking for a system on ebay.

  18. I’m sorry to hear about your SNES 🙁

    I didn’t get an SNES until after the N64 had already come out, so my first one was an SNES Mini. It’s ironic that even though it was made to cut costs it ended up being longer lasting and having better video output than many of the older models.

    As for your system, if you get any sort of graphics at all—even just some blocky or glitchy garbage—then it’s almost definitely the CPU. If you get solid black on every single game, then it’s still probably the CPU, but it doesn’t rule out other possibilities that are preventing the game from loading, like a broken trace somewhere or a cartridge slot issue. Sounds though like you’ve eliminated the cartridge slot as a possibility and as long as the system was never in a wet or flooded environment, then it’s probably not a broken trace.

  19. hai im from Malaysian. i have 1 SNES year 1997..the problem is black screen..i already clean the pin slot but still have black screen..sometime my TV cant detect connection whit the console.just see blue screen (no signal)..there have crack at capacitor power.do capacitor power is the main cause of it..but LED power on.. please help me…thank you

  20. I’m really sorry, but I don’t know what might cause that problem. I’ve had a few systems like yours where the TV won’t even detect a signal. The motherboards looked pristine but wouldn’t even show a black screen. I have no idea what causes that.

    All I can say is that it’s probably not caused by a bad CPU. Even if you desolder and remove the CPU the system still outputs a solid black screen. So even if the CPU were totally dead, the TV would still detect a signal.

    The only two issues I know of that cause the system not to even output a signal would be a bad cartridge slot or a bad reset button.

    If the system doesn’t detect a game cartridge you’ll get no signal, but if the cartridge slot looks good, then unfortunately it sounds like it’s probably some other issue.

    If the reset button is jammed you also get no signal. Usually it’s pretty obvious though if the reset button is the issue, since it would have to be extremely dirty or rusty in order to be permanently activated. But if you have a soldering iron you might want to try desoldering the reset button and testing the console without it. If it works without the reset button, then the button is bad. If it still doesn’t work then you can reinstall it since the issue must be something else.

    I did once have a system that gave no signal due to a bad video encoder, but in that instance the cause of the issue was obvious because the encoder was actually visibly burnt.

  21. encoder?witch part..can u give a pic…coz i found of slot ic beside resert button have some burn..thnak you for info itry to resolder the reset button first

  22. now i see the problem…encoder problem because have some burn on it…how i can get the spare part encoder?or there any idea to resolve it without replacing it…thanks very much

  23. Honestly I’d say it’s probably easier to replace the whole motherboard. Unfortunately, I don’t know where you could buy a replacement encoder. I was only able to fix the system I had with a bad video encoder because I happened to have a water-damaged motherboard that I salvaged a replacement from.

  24. Any idea what’s wrong when there’s a gameplay issue? Like Donkey Kong works fine until you jump in a barrel and skips you all the way to the end of the level, or super Mario world plays fine in levels but at the map screen Mario glitches out and gets stuck when turning a corner, or nhl 93 the game starts fine but at face off the puck keeps flying out of bounds automatically, some games graphics don’t look right at all either. Some games run and then just stop responding. They don’t freeze though

  25. That’s definitely a bad CPU. Any time the game logic is screwed up it’s the CPU. A bad PPU can cause graphical problems, but the gameplay itself would still work normally (though it might be hard to tell if the graphics are garbled or missing).

  26. Hello from Croatia, a have Snes but Europe edition, six games. I cleaned them, and only one is working, and that one is working just intro logo and then Black screen. Why is that so? Thank you

  27. Hi,
    That issue can happen for a few reasons. Often it’s related to problems with the Sony S-SMP sound chip. But it could also be a bad CPU.

    Does the console have an SHVC-CPU-01 motherboard? If so, it’s easy to replace the entire sound module. It’s the big square part that plugs into the board near the upper right corner. You just need to remove the two screws holding it down and then you can lift it straight up to remove it. If you have another console you can try temporarily swapping the sound module over to the broken console to see if that fixes the issue.

    On later motherboard revisions the sound chips are soldered onto the motherboard, so it may not be worth trying to fix it unless you have the ability to replace it and also happen to have a donor board from which you can take a replacement chip.

    It’s also possible the issue could be due to a bad CPU. I’ve seen that a few times. If the motherboard has the S-CPU or CPU-A revisions it’s possible it could be bad.

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